Please read carefully before ordering custom items
CeremonyVerse acts as a sourcing coordinator and facilitator, not as the manufacturer or direct seller of handcrafted items. We connect clients with verified artisans and suppliers in India, coordinate production, manage quality checks, and facilitate international shipping. We are not responsible for artisan-level production variations that are inherent to handcrafted goods.
Handloom sarees, hand-embroidered garments, and artisan jewelry are crafted by skilled artisans using traditional techniques. As such, they may exhibit natural variations including:
These characteristics are not defects—they are proof of authentic handcrafted quality and traditional artisan skill.
Ready-to-ship sarees, jewelry, and accessories typically arrive within 6-8 weeks including shipping and customs.
Custom measurements, personalized embroidery, and made-to-order pieces require 12-16 weeks for production and delivery.
Heavily embroidered bridal outfits with intricate handwork require 16-20 weeks minimum. Rush orders may incur additional fees.
Important: These timelines are estimates. Delays may occur due to artisan workshop schedules, material sourcing, festival seasons in India, international shipping, or customs processing. We recommend ordering 4-6 months before your event.
You review and approve fabric swatches, design sketches, and color samples before production begins.
We provide photo/video updates at key production milestones for high-value custom orders.
Our India team conducts final quality checks before international shipping.
You have 72 hours after delivery to inspect items and report any issues with photo evidence.
CeremonyVerse's liability is limited to the coordination fee paid for sourcing services. We are not liable for:
We work diligently to resolve issues fairly and will coordinate with suppliers for remedies when justified claims are made.